Welcome to Roadside Hero! By accessing or using our website at https://roadside-hero.com/ (“Website”) or our services, you agree to comply with the following terms and conditions (“Terms”). Please read them carefully. If you do not agree, please do not use our services.

1. Definitions

• “We,” “Us,” or “Our”: Refers to Roadside Hero and its affiliates.
• “You” or “Your”: Refers to the user or customer accessing the Website or using our services.

2. Use of the Website

• You must be at least 18 years old or the legal age in your jurisdiction to use our services.
• You agree to use the Website and services only for lawful purposes and in compliance with these Terms.
• Unauthorized use, including hacking, data mining, or using the Website for fraudulent purposes, is strictly prohibited.

3. Services Provided

Roadside Hero offers roadside assistance and related services. The scope and availability of services may vary based on location and circumstances. Specific service details will be provided at the time of your request.

4. Payment Terms

• All payments for services must be made at the time of booking or as otherwise agreed.
• Prices are displayed on the Website and are subject to change without notice.
• We accept payments via secure, trusted methods listed on the Website.

5. Cancellations and Refunds

• Cancellation policies vary by service and will be outlined at the time of booking.
• Refunds may be issued at our sole discretion if a service is not delivered as agreed.

6. User Responsibilities

• Provide accurate and complete information when requesting services.
• Ensure your vehicle is accessible and in a safe location for our service providers.
• Cooperate with our staff and service providers during the service process.

7. Limitation of Liability

• Roadside Hero is not liable for delays, failures, or damages caused by factors beyond our control, such as weather, traffic, or third-party actions.
• To the fullest extent permitted by law, we are not responsible for indirect, incidental, or consequential damages arising from the use of our services.

8. Intellectual Property

• All content on the Website, including text, graphics, logos, and software, is owned by or licensed to Roadside Hero.
• Unauthorized use, reproduction, or distribution of this content is prohibited.

9. Privacy Policy

Your use of the Website is subject to our Privacy Policy, which can be found here.

10. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content or services provided by these external sites.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of our services constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes shall be resolved exclusively in the courts of [Insert Jurisdiction].

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Roadside Hero
Website: https://roadside-hero.com/
Email: [Insert Contact Email]

Thank you for choosing Roadside Hero! We’re here to help you get back on the road safely.